About the Course & its Benefits:
This course is specially designed to enhance the professional skills of the individuals who are willing to build their career as a jewellery retails sales executive. This course opens the door for the professionals globally as it meets the needs of the national as well as the international standards.

As a JRSA you will be able to engage with the customers, understand their buying requirements, explain store offerings, assist them in selecting jewellery and complete the sales transaction.  

Diploma awarded “Jewellery Retail Sales Associates”

Course Details:
• History & symbolism of Indian jewellery
• Jewellery value chain
• Retail store formats
• Annual consumption of gold
• Price of gold & gold jewellery
• Labor cost & wastage in jewellery making
• Gross weight & net weight of the jewellery
• Assaying, hallmarking & karatage
• Gold & its features
• Colors of gold
• Platinum & its features
• Silver & its features
• Diamonds         
          4 Cs of diamonds
          Cuts of diamonds
          Cubic zirconia (American diamonds)
• Precious gemstones
          Ruby, Sapphire & Emerald
• Semi precious gemstones
• Imitations, synthetics & simulants
• Pearls real vs. duplicate
• Diversity in Indian jewellery
• Jewellery for different parts of body (with regional specialties)
• Gemstone settings
• Electroplating & electroforming
• Roles & responsibilities of JRSA
• Identifying customer
• Interacting with customer
• Retail sales training
• Complaint handling & crisis management
• Sale closing & billing
• Stock taking
• Inventory shrinkage